Frequently Asked Questions (FAQ)

1. What types of weaving products do you offer?
We offer a variety of woven items including decorative baskets, textile fabrics, wall hangings, and other handcrafted weaving products made from natural materials.

2. Where are your products made?
All our weaving products are carefully crafted by skilled artisans, combining traditional techniques with modern design to ensure quality and uniqueness.

3. How can I place an order?
You can place an order directly on our website thewooiblas.store. Simply select the products you want, add them to your cart, and follow the checkout process.

4. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods available on our website.

5. How long does shipping take?
Shipping times vary based on your location but typically take 5-10 business days within the United States.

6. Do you offer international shipping?
Currently, we only ship within the United States. We hope to expand our shipping options in the near future.

7. What is your return policy?
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We accept returns for unused and undamaged products and will process a refund or exchange upon receipt.

8. How do I contact customer support?
You can reach our customer service team by phone at +1 (505) 969-8529 or by email at [email protected].

9. Are your weaving products eco-friendly?
Yes, we prioritize sustainable and natural materials in our weaving products to support environmentally conscious craftsmanship.

10. Can I request custom orders?
Please contact us for custom weaving requests. We’d be happy to discuss your needs and provide a quote.